NJ Driving School
Coventon Road, Aylesbury, United Kingdom, HP199NBEmail: njdrivingschoolaylesbury@gmail.com
Phone: +44 7915 897125
Last updated: 15 November 2025
1. Introduction
This Privacy Policy explains how NJ Driving School (“we”, “us” or “our”) collects, uses, shares and protects personal information when you use our services, book lessons, visit our website or otherwise interact with us. We are committed to protecting your privacy and complying with UK data protection law, including the UK GDPR and the Data Protection Act 2018.
2. Key definitions
- Personal data — any information relating to an identifiable person (for example name, contact details).
- Special category data — sensitive personal data (for example health information) that requires extra protection under the law.
- Processing — any operation performed on personal data (collecting, storing, using, sharing, deleting).
3. Personal data we collect
We collect personal data you provide and data generated by our activity. Typical categories include:
Contact & booking information
- Name, email, postal address, telephone number, date of birth (to check eligibility), provisional licence details.
- Booking details such as lesson dates, duration and instructor assigned.
Payments and records
- Payment information (we do not store full card numbers unless processed by our payment provider), invoices, receipts and payment references.
Health & accessibility information
- Relevant medical information or disability needs that you provide so we can deliver safe tuition (e.g., epilepsy, medications, mobility issues). This is treated as special category data and handled with extra care.
Driving performance and training records
- Lesson notes, progress records, test preparation notes and any incident reports.
Vehicle dashcam footage
- We may use forward-facing dashcams in our training vehicles for safety and insurance. Audio is normally disabled. Footage is stored securely and overwritten periodically unless retained for an incident or claim.
Website and communication data
- IP address, device and browser information, cookies (see our Cookie Notice) and records of communications (email, phone logs, messages).
4. How and why we use your data (purposes & legal bases)
We only process personal data where we have a lawful basis. Main purposes include:
- To provide and manage driving lessons and related services (lawful basis: contract).
- To process payments, send invoices and handle refunds (contract).
- To comply with legal obligations, for example accounting and safety records (legal obligation).
- To respond to enquiries, complaints and legal requests (legal basis: legitimate interest / compliance).
- To improve our services and for administrative purposes such as quality monitoring (legitimate interests).
- To send you service‑related messages (booking confirmations, changes) — these are necessary for performance of the contract.
- For marketing (where you opt in) — based on consent. You can withdraw consent at any time.
Special category (health) data is processed only where necessary for health and safety and to provide reasonable adjustments. Our lawful basis includes explicit consent and processing necessary for the provision of health‑related services and compliance with health and safety obligations.
5. Sharing and disclosure
We do not sell your personal data. We may share data with:
- Service providers who support our business (payment processors, booking software, email hosts). They act as data processors under contract.
- Insurance providers or legal/medical professionals in the event of an incident (limited disclosure as required).
- DVSA or emergency services where required by law or for safety reasons.
- Third parties where required by a court order or to prevent fraud or crime.
6. International transfers
We keep most data within the UK/EEA. If we transfer data outside the UK/EEA (for example to a cloud provider), we will ensure appropriate safeguards are in place — for example, UK‑approved standard contractual clauses or transfers to organisations in countries with adequate protections.
7. Data retention
We retain personal data only as long as necessary for the purposes set out and in line with legal and regulatory requirements. Typical retention periods:
- Booking, lesson and payment records: up to 6 years for accounting, tax and legal reasons.
- Marketing consent records: until consent is withdrawn.
- Dashcam footage: overwritten routinely unless retained for an incident.
- Incident records and insurance claims: retained as long as necessary for resolution and legal compliance.
8. Security
We implement appropriate technical and organisational measures to protect personal data against unauthorised or unlawful processing, accidental loss, destruction or damage. These measures include access controls, secure storage, password protection, and using reputable third‑party suppliers that follow robust security standards.
9. Your rights
You have rights under data protection law, subject to legal limits. These include:
- Right to access the personal data we hold about you.
- Right to rectification of inaccurate data.
- Right to erasure (in some circumstances).
- Right to restriction of processing and to object to processing (where applicable).
- Right to data portability (for data you provided in a structured, commonly used machine‑readable format).
- Right to withdraw consent at any time (where processing is based on consent).
To exercise your rights, contact us at njdrivingschoolaylesbury@gmail.com or +44 7915 897125. We may need to verify your identity before responding. We aim to respond within one month where possible (longer in complex cases, as permitted by law).
10. Marketing communications
We will only send marketing communications where you have consented or where we have a legitimate interest and you have not opted out. You can opt out at any time by:
- Clicking unsubscribe in email messages; or
- Contacting us at njdrivingschoolaylesbury@gmail.com or +44 7915 897125.
11. Cookies and similar technologies
We use cookies on our website to improve user experience, remember preferences and collect analytics. You can manage cookie preferences via your browser or our cookie banner. For detailed information, see our separate Cookie Notice (link).
12. Children and young people
Our services are primarily for adults or those old enough to hold a provisional licence. If you are under 18, please obtain parental or guardian consent before sharing personal information. If a parent or guardian provides data on behalf of a child, we expect that they have the right to do so.
13. Changes to this policy
We may update this Privacy Policy from time to time. The version on our website, with the “Last updated” date, is the current policy. Significant changes will be highlighted on our website where appropriate.
14. Complaints and supervisory authority
If you have a complaint about how we handle your personal data, please contact us first at njdrivingschoolaylesbury@gmail.com so we can try to resolve it. You also have the right to complain to the UK Information Commissioner’s Office (ICO): https://ico.org.uk/
15. Contact
NJ Driving SchoolCoventon Road, Aylesbury, United Kingdom, HP199NB
Email: njdrivingschoolaylesbury@gmail.com
Phone: +44 7915 897125
Important (not legal advice): This policy is a practical, professional template for a small UK driving school. If you process sensitive health data regularly, use marketing automation, or rely heavily on third‑party platforms, consider a review by a data protection adviser or solicitor to ensure full compliance.
